Email feedback node

This node allows you to start a process every time a certain email status is received. This node will track every email sent by HyperPortal processes.

To enable the node you need to go to the 'Tasks' tab of the process settings, choose the 'start' node, and click on the replace icon

Then choose an 'Email feedback trigger'.

Because this node is a trigger node, it can be only placed at the start of the process instead of the start node.

In the settings, you can choose to which statuses the node will respond.

You can select multiple statuses

After the node is triggered it will generate an output with all the information regarding the email with the tracked status.

You can then use this information in the next node in the computed expression fields.

I want to create a process that will track all emails that were opened by the customers/users of the HyperPortal.

First I need to create a new process and fields for the email address and status.

Then we need to create an email feedback node and choose an 'Open' status as tracked status.

After that, we need to create a 'set process value' node that will record the output of the feedback node into the process.

Now I will send an email to myself to check if the process is working correctly.

After I opened the email, the trigger node started a new process that recorded my email and the status.