---
title: FAQ
slug: hyper-portal/faq
docTags: 
createdAt: 2020-06-29T12:47:51.000Z
---

Welcome to our Frequently Asked Questions (FAQs). 

Select a subcategory of FAQs below to navigate to your topic areas of interest.

## [General](https://docs.hyperportal.org/general)

### Why am I not receiving the login code?

### Why is my page empty after I log in?

### How to add a new user?

## [Templates](https://docs.hyperportal.org/templates)

### How to create a new email template?

### How to upload a document template?

### How to make multilingual templates?

### Why do I receive a letter in the wrong language?

### Can I revert to the previous version of the template?